SUPPORT YOUR LOCAL RETAILER, ASK YOUR LOCAL VAPE STORE FOR THEIR RIOT SQUAD CODE TO ENSURE ALL PROFIT GOES TO YOUR LOCAL STORE. FREE UK SHIPPING ON ORDERS OVER £25

An important message for our retailers that don't have an e-commerce website.

IN THIS DIFFICULT TIME IT'S TIME TO PULL TOGETHER, AT RIOT SQUAD WE WANT TO SUPPORT ALL OF OUR CUSTOMERS AS MUCH AS WE CAN.

IN THE COMING WEEKS, WE ARE NOT SURE IF STORES WILL BE CLOSED FOR A PERIOD OF TIME, OR IF HOURS WILL BE REDUCED. ITALY IS CURRENTLY ON LOCKDOWN, HOWEVER, THE ITALIAN GOVERNMENT HAS  ALLOWED VAPE STORES TO OPEN. THIS COULD BE THE CASE FOR THE UK TOO BUT AT THIS STAGE WE JUST DO NOT KNOW. 

WE ARE AWARE THAT IF STORES DO HAVE TO CLOSE THIS COULD BE DETRIMENTAL, ESPECIALLY THOSE THAT DON'T HAVE AN E-COMMERCE WEBSITE TO CONTINUE TO TRADE. 

AS WELL AS THE CHANGES WE'VE MADE IN OUR CEO'S EMAIL EARLIER WE ARE CHANGING OUR PRODUCTION PROCESSES SUCH AS INCREASING THE AMOUNT OF STOCK HELD HERE TO FACILITATE ALL ORDERS QUICKER WITH LESS HUMAN CONTACT AND ASSURING OUR DISTRIBUTION CHANNELS CONTINUE.  

IN THE CASE OF LOCKDOWN, STORES MAY HAVE TO CLOSE TEMPORARILY WE WOULD LIKE TO SUPPORT ALL STORES THAT DON’T CURRENTLY HAVE AN E-COMMERCE WEBSITE. 

WE HAVE ALWAYS MADE THE COMMITMENT TO OUR B2B CUSTOMERS THAT WE WILL NOT SELL DIRECT TO CONSUMERS,  BOTH AT EXPOS AND ONLINE. AS WE ARE AWARE THAT MANY OF OUR CUSTOMERS DO NOT HAVE THE ABILITY TO SELL ONLINE IF STORES ARE CLOSED IT IS IMPORTANT FOR ALL LOCAL BUSINESSES TO STILL BE ABLE TO TRADE.

WITH THAT SAID, WE ARE GOING TO BE OFFERING SUPPORT AND OPEN ONLINE SALES ON OUR WEBSITE UNTIL STORES ARE REOPENED. THE PLAN BEHIND THIS IS TO PROVIDE ALL STORES WITH A UNIQUE  CODE TO SHARE WITH THEIR CUSTOMERS. 

ALTHOUGH SOLD THROUGH OUR WEBSITE WE WILL ONLY TAKE THE WHOLESALE COST, WE WILL REFUND YOU THE FULL MARGIN.

  1. CUSTOMER SEE’S MARKETING PROMOTION WITH YOUR STORES UNIQUE CODE
  2. CUSTOMER VISITS RIOTSQUADELIQUID.COM AND PURCHASES JUICE QUOTING YOUR CODE IN VOUCHER SECTION
  3. WE FULFIL ORDER AND SEND JUICE DIRECT FROM OUR WAREHOUSE
  4. YOUR CODE IS USED TO REBATE YOU THE PROFIT, RIOT SQUAD IS ONLY TAKING THE STANDARD WHOLESALE COST 
  5. YOU RECEIVE PAYMENT ONCE A WEEK UNTIL LOCKDOWN IS LIFTED

WE WILL SUPPORT YOU WITH ALL OF THE FOLLOWING MARKETING MATERIALS WITH YOUR UNIQUE ONLINE SALES CODE, THIS WILL INCLUDE POSTERS, SOCIAL ASSETS, LOCAL E-MAIL CAMPAIGNS FOR YOU TO SEND.

WE WOULD LIKE TO ALSO NOTE THIS IS PURELY A LOCAL MARKETING CAMPAIGN WITH MATERIALS TO SUPPORT YOU. WE HAVE NOT OR WILL NOT PROMOTE DIRECT ONLINE PURCHASES AND WHEN LOCKDOWN IS OVER WE WILL REMOVE THIS FROM OUR WEBSITE.

IF YOU WISH TO BE INCLUDED IN THIS, PLEASE REACH OUT TO OUR SALES AND MARKETING TEAM WHO WILL BE ABLE TO DISCUSS THIS MECHANIC FURTHER.  

WE ALL NEED TO WORK TOGETHER TO SUPPORT EACH OTHER IN THIS TIME SO PLEASE FEEL FREE TO CONTACT ME IF THERE IS ANYTHING WE CAN DO TO HELP YOUR STORE FURTHER.

KIND REGARDS,

MATT CRANN

HEAD OF SALES

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